Most app users churn within 3 months—here’s how to avoid becoming a statistic

Most app users churn within 3 months—here's how to avoid becoming a statistic
Imagine there are two shoppers using your baby apparel app. The first is a one-time visitor who buys a $500 gift for a baby shower. The second is a new mom who spends $100 each month on purchases for her baby. If you just looked at revenue, the first customer would appear to be worth more. But if you think about these people in terms of customer lifetime value (CLV), the relationship with the new mom could be worth more over time. A lot more.
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